Personalisation is when government services like social care are personalised to meet the special needs of individuals.
I have personally benefited from personalisation within social care services since 2006.
I have worked with many organisations in terms of personalisation issues.
I have provided a number of articles, talks and workshops on the merits of personalisation.
I believe personalisation is an important concept that needs to be implemented properly.
I can provide a range of consultancy and training services in terms of personalisation.