User Involvement

User Involvement is the involvement of users and customers in the creation, development and management of services.

 

I have personally ensured I have relevant involvement in the design of the many services I regularly use.

 

I have worked with many organisations in many ways to develop their understanding of user involvement for people with additional or changing needs.

 

I have provided many talks on the importance of user involvement for people with additional or changing needs.

 

I believe in the value of user involvement, so long as it is done properly and people are appropriately paid.

 

I can provide a range of consultancy and training services in terms of user involvement.