I am guided by the following Values. They describe me as I want myself to be. I want my decisions and actions to demonstrate these Values. I believe that putting my Values into practice creates long-term benefits for all my stakeholders, and the communities I serve.
I take responsibility for QUALITY…My products and services will be "best in class" in terms of value received for amount paid. I will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
I deliver CUSTOMER SATISFACTION…I am dedicated to satisfying our customers. I believe in respecting my customers, listening to their requests and under-standing their expectations. I strive to exceed their expectations in affordability, quality and on-time delivery.
My provide LEADERSHIP as an individual…My leadership is founded on myself effectively applying technology, innovative working and sound business management. We add more value at lower cost with faster response. I lead through my competence, creativity and teamwork skills.
I act with INTEGRITY in all I do…I am personally accountable for the highest standards of behaviour, including honesty and fairness in all aspects of my work. I fulfil my commitments as a responsible citizen. I will consistently treat customers and company resources with the respect they deserve.
I regard my SUPPLIERS as essential team members…I owe my suppliers the same type of respect that I show to my customers. My suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. I consider our suppliers’ needs in conducting all aspects of my business.
My Five Key Behaviours are;
* Live the Company Values
* Focus on Operating Excellence
* Act With Speed
* Communicate Openly
* Collaborate with others